VERMONT VERGIN SA: PRIVACY POLICY
Last Updated: 21 February 2026
Vermont Vergin SA (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.verginsa.au
or otherwise interact with us.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. COLLECTION OF PERSONAL INFORMATION (APP 3 & APP 5)
We may collect personal information that is reasonably necessary for our business functions and activities.
The types of personal information we may collect include:
- Contact details (such as name, email address, phone number)
- Technical and usage data (such as IP address, browser type, device information, pages visited, referring URLs)
- Communications you send to us (including enquiries and support requests)
- Marketing preferences where you opt in to receive communications
How we collect information
We may collect personal information:
- directly from you (for example, when you contact us or complete a form)
- automatically through cookies and analytics technologies
- from third-party service providers who support our website operations
Where reasonable and practicable, we collect personal information directly from you.
2. PURPOSE OF COLLECTION AND USE (APP 6)
We may use your personal information to:
- respond to enquiries and provide customer support
- send marketing communications where you have consented
- operate, maintain, and improve our website and services
- monitor website performance and security
- comply with legal and regulatory obligations
- protect our legitimate business interests
We will not use or disclose your personal information for purposes unrelated to those described above without your consent, unless required or permitted by law.
3. COOKIES AND ANALYTICS
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic.
These technologies may collect technical information such as:
- IP address
- browser type
- device identifiers
- pages visited and time spent
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
4. DISCLOSURE OF PERSONAL INFORMATION (APP 6)
We may disclose personal information to trusted third-party service providers who assist us in operating our business, such as:
- website hosting providers
- analytics providers
- email and communication platforms
- IT and security service providers
These third parties are required to handle personal information in accordance with applicable privacy laws and only for authorised purposes.
We do not sell personal information.
5. CROSS-BORDER DISCLOSURE (APP 8)
Some of our service providers or data hosting facilities may be located outside Australia.
By providing your personal information, you acknowledge and consent to the possibility that your personal information may be disclosed to overseas recipients who may not be subject to Australian privacy laws.
We take reasonable steps to ensure that any overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.
6. DATA SECURITY (APP 11)
We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures include secure hosting environments, access controls, and appropriate internal practices.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
8. ACCESS AND CORRECTION (APP 12 & APP 13)
You have the right to request access to the personal information we hold about you and to request correction of inaccurate, incomplete, or outdated information.
To make a request, please contact us using the details below. We will respond within a reasonable timeframe.
In some circumstances permitted by law, we may refuse access or correction requests, in which case we will provide reasons.
9. MARKETING COMMUNICATIONS
Where you have consented, we may send you marketing communications.
You may opt out at any time by:
- using the unsubscribe link in emails, or
- contacting us directly
We will process opt-out requests promptly.
10. COMPLAINTS
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below.
We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. CONTACT US
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us: